COVID-19 delivery delays: FedEx overloaded, please allow 5-10 business days for delivery
Your order may be split: you may receive different boxes/items at different times
Once your order has been dispatched from the warehouse you will receive a shipping confirmation email. This will include a tracking number or link that you can use to track your shipment with our shipping partner FedEx.
If for some reason you haven't received this email or your tracking number doesn't work, you can track the status of your order here.
Contact us about a tracking issue here
Your tracking will likely contain multiple pieces, as our trampolines come in 2 or 3 boxes.
We have provided 1 master tracking number, however, items may be delivered at different times so you will want to track items individually.
FedEx breaks down individual pieces here.
The tracking details will have an ETA provided by our shipping partner FedEx. (please note this is an ETA only - keep a close on your tracking details daily).
Our Delivery Partner
FedEx is the muscle behind delivering our amazing trampolines around the countries and directly to your door. This is no small feat considering each trampoline is close to 100kg's.
Track and Trace phone 1800 4633 339