Customer support delays: due to a high volume of enquiries, please allow up to 5 working days for a response to your enquiry. Our contact form is the best way to contact us.
Delivery delays: due to unprecedented demand on the shipping network please allow up to 10-15 working days for delivery. Track your delivery.
Split deliveries: your order may be split into multiple packages and these may be delivered at different times.
We apologise for these delays and are working hard to reduce them as soon as possible. Please check out our COVID-19 article for more information.
Learn more about customer support and deliveries.
All stock is store in either of our Texas and California warehouse, however, we currently do not have a pickup facility set up. Because of this, we have heavily subsidised our home delivery freight rate to just $39 (excluding some states).
Please contact our friendly customer service team to help you further with delivery.
New Zealand
Australia
