COVID-19 - normal shipping has resumed: delivery time is 6-10 working days
Please note: your order may be split and some boxes/items may arrive at different times
How long does home delivery take?
Depending on your location, delivery can take anywhere from (approximately) 6 -10 working days.
Our warehouse is located in Hamilton.
Different times of the year can have a different impact on delivery - there is always congestion and pressure on depots around Xmas. People are buying more and more products online and this creates more pressure on logistics companies. As our product is large and bulky items they do take a bit longer to get around than say a courier bag. Please ensure you have given enough leeway for delivery timeframe expectations. We don't recommend leaving your order to the week before Christmas or Birthday.
We have worked hard to make sure we are able to deliver door to door throughout all of New Zealand; Please note that for your order to be delivered to a rural address it will be passed over to a 3rd party delivery agent, this will result in an additional 3 - 10 business days for delivery. We recommend if possible to have your order delivered to a non-rural address such as your work address or a city address.
***Helpful tip for surprise occasions - Have your trampoline delivered to a neighbour or friend ahead of time as an option.