Customer support delays: due to a high volume of enquiries, please allow up to 5 working days for a response to your enquiry. Our contact form is the best way to contact us.
Delivery delays: due to unprecedented demand on the shipping network please allow up to 10-15 working days for delivery. Track your delivery.
Split deliveries: your order may be split into multiple packages and these may be delivered at different times.
We apologise for these delays and are working hard to reduce them as soon as possible. Please check out our COVID-19 article for more information.
Learn more about customer support and deliveries.
We accept Visa, Mastercard, American Express, Shopify Pay, Apple Pay and Google Pay.
Be sure to select Credit Card at checkout when finalising your payment. This is a quick way to get your order processed and finalised quickly.
PayPal
If you have a PayPal account you can pay using PayPal. When selecting PayPal as a payment method you will be redirected to PayPal to confirm your payment before your order is accepted. Payments are reconciled instantly for fast processing of your order.
New Zealand
Australia
